Creating opportunities with Refresh Group
Established in 2003, Refresh Group is Singapore's leading healthcare provider, dedicated to promoting holistic well-being and wellness by combining advance modern technology with traditional TCM techniques. This fusion of cutting-edge technology and time-honored practices allows us to deliver exceptional, results-driven care in a way that is both effective and truly distinctive.
Refresh Group has received numerous awards in Singapore in recognition of its exceptional professionalism and service excellence. With 11 Branches in Singapore and 5 Branches overseas in Malaysia and Indonesia, we are looking forward to working with like-minded people in expanding our brand through Franchising.
Why Refresh Group?
Here are 7 Main Benefits of why you should invest with Refresh Group.
1. High Profit Margin and Low Setup Cost. Small retail spaces making it profitable for Franchisees
2. Multiple Income Streams. Earn from administering treatment and Product Sales
3. Administering Treatment by combining Traditional practices and Advance Modern Technology
4. High Demand and Repeat Business.
5. Quality Treatments and Products
6. Proven Business Model and Strong Brand Identity
7. Professional Staff Training in which new staff will be able to learn at one of Refresh Group's outlet
Additional Benefits
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Joint Marketing and Promotion
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Quality Products being supplied by Refresh Group
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Fuss-Free, Refresh Group will handle the whole process of opening the new store
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Customer Referrals from Refresh Group*
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High Demand from a wide range of customers
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Customizable List of Service to provide from Refresh Group wide range of Service.
Pre-Opening Support
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Site Finding, Selection and Lease Negotiation
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Decoration and Design of Store
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Equipment
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Staff Training and/or Recruitment
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Financial Projection/Planning
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Operational Set-up
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Marketing and Promotion
Post-Opening Support
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Marketing Support
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Operation Support
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Product Supply
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Technology, Equipment and System Support
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Customer Referrals
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Crisis Management
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New Staff Training
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Audits (Quality and Shop Management)
FAQ
What is a Franchise
A franchise is a business model where an established company (the franchisor) allows individuals or entities (franchisees) to operate their own business using the franchisor’s brand, products, and systems in exchange for an initial fee and ongoing royalties.
Is this Franchising opportunity right for you?
If you're passionate about health and wellness, enjoy working with people, and are committed to following a proven system for success, this opportunity could be a great fit. We encourage you to schedule a consultation with us to learn more about the business, the investment required, and the support you’ll receive.
What is the company's story?
Established in 2003, Refresh Group is Singapore's leading healthcare provider. Refresh Group was created by our Founder. Elson Lee, to provide first class holistic well-being and wellness experience to anyone who walks in through our door. With 10 located outlets and a team of 200 professionals, we ensure a personalized experience for our valued customers, empowering them to enhance their beauty and wellness. As one of the biggest TCM providers in Asia, we constantly push the boundaries of innovation and provide access to premium wellness products through our e-commerce platform, Shop Kang. We have expanded into Malaysia with 4 Yong Kang TCM clinics and entered Indonesia this year. Additionally, we have broadened our business to include TCM & Physio Clinic. Our dedication to meeting evolving customer needs and achieving optimal health and well-being remains unwavering.
What do we look for in a franchisee?
We seek franchisees who are passionate about promoting Traditional Chinese Medicine, have strong business acumen, and are committed to delivering excellent customer service. Ideal candidates should have a strong work ethic, leadership abilities, and a willingness to follow our proven systems to ensure the success of their franchise.
Do you need to have prior experience in Traditional Chinese Medicine (TCM)?
While prior experience in TCM is not mandatory, we do require that franchisees have a basic understanding of TCM principles or a strong willingness to learn. We provide comprehensive training to ensure franchisees are equipped with the knowledge and tools needed to operate effectively.
How do we keep ahead of our competitiors?
At Refresh Group, what sets us apart is our innovative integration of advanced modern equipment with traditional TCM techniques in our treatments. As the first in Singapore to offer this unique combination, we provide our customers with an unparalleled experience that cannot be found anywhere else. This fusion of cutting-edge technology and time-honored practices allows us to deliver exceptional, results-driven care in a way that is both effective and truly distinctive.
How do we maintain a good relation with our franchisees?
We prioritize continuous communication with our franchisees, providing ongoing support for all aspects of store operations and staff management. We also ensure that our franchisees are kept informed and involved in any significant company decisions, keeping them fully in the loop with the latest developments in our business.
What resources are provided to the Franchisees?
Our franchisees receive comprehensive support, including: Initial Training: In-depth training in both TCM principles and modern treatment equipment. Ongoing Support: Regular operational support to help with day-to-day management, marketing, and customer service. Marketing & Branding: Access to our proven marketing strategies and materials to help drive customer engagement and build brand recognition. Operational Guidance: We provide clear and detailed operational manuals to help you maintain consistency in service quality.
How can you Scale your business?
We encourage franchisees to expand their businesses once they’ve successfully established their first location. We offer support for multi-unit development and can help you grow your footprint in the market.
How much does it cost to invest in a franchise?
The financial requirements vary depending on factors such as location, size, and lease arrangements. Typically, you'll need to cover the initial franchise fee, equipment costs, leasehold improvements, inventory, and working capital. We will guide you through these costs and provide a clear financial breakdown to help you plan.
Are there any restricitions on running a franchise?
Yes, franchise agreements come with specific rules and guidelines that franchisees must follow, such as product or service quality standards, operating hours, and pricing structures. These guidelines are designed to maintain consistency across the franchise network.
How do I get started?
To get started, simply reach out to our franchising team via our website or contact us directly. We’ll schedule an introductory meeting to discuss the franchise opportunity, the process, and next steps. We’re excited to help you start your journey with Refresh Group.
