About Us
Established in 2003, Refresh Group is Singapore's leading TCM and wellness provider, dedicated to promoting holistic well-being and wellness by combining advance modern technology with traditional TCM techniques. This fusion of cutting-edge technology and time-honored practices allows us to deliver exceptional, results-driven care in a way that is both effective and truly distinctive.
Refresh Group has received numerous awards in Singapore in recognition of its exceptional professionalism and service excellence. With 11 Branches in Singapore and 5 Branches overseas in Malaysia and Indonesia, we are looking forward to working with like-minded people in expanding our brand through Franchising.
Why Refresh Group?
7 Main Benefits of why you should Franchise Refresh Group
High Profit, Low Setup Costs
High profit margin and low setup cost. Small retail space making it profitable and low Franchising Fee
High Demand and Repeat Business
There is a strong demand for TCM services in Singapore, with customers consistently returning for treatments.
Multiple Income Streams
Earn from administering TCM Services and selling TCM Products
Quality Treatment and Products
Thanks to our use of advanced equipment, we deliver treatments of the highest quality.
Modern Technology
Administering Treatment by combining Traditional Techniques and Advance Modern Technology
Proven Business Model
Refresh Group has a robust brand identity, encompassing three distinct brands, and is expanding across three countries, all while utilizing a consistent business model.
Professional Staff Training
Comprehensive training will be provided to all new staff, with regular refresher courses conducted periodically.
Additional Benefits
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Joint Marketing and Promotion
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Quality Products being supplied by Refresh Group
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Fuss-Free, Refresh Group will handle the whole process of opening the new store
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Customer Referrals from Refresh Group*
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High Demand from a wide range of customers
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Customizable List of Service to provide from Refresh Group wide range of Service.
Pre-Opening Support
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Site Finding, Selection and Lease Negotiation
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Decoration and Design of Store
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Equipment
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Staff Training and/or Recruitment
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Financial Projection/Planning
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Operational Set-up
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Marketing and Promotion
Post-Opening Support
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Marketing Support
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Operation Support
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Product Supply
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Technology, Equipment and System Support
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Customer Referrals
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Crisis Management
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New Staff Training
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Audits (Quality and Shop Management)
FAQ
What is a Franchise
Is this Franchising opportunity right for you?
What is the company's story?
What do we look for in a franchisee?
Do you need to have prior experience in Traditional Chinese Medicine (TCM)?
How do we keep ahead of our competitiors?
How do we maintain a good relation with our franchisees?
What resources are provided to the Franchisees?
How can you Scale your business?
How much does it cost to invest in a franchise?
Are there any restricitions on running a franchise?
The financial requirements vary depending on factors such as location, size, and lease arrangements. Typically, you'll need to cover the initial franchise fee, equipment costs, leasehold improvements, inventory, and working capital. We will guide you through these costs and provide a clear financial breakdown to help you plan.
We encourage franchisees to expand their businesses once they’ve successfully established their first location. We offer support for multi-unit development and can help you grow your footprint in the market.
Our franchisees receive comprehensive support, including: Initial Training: In-depth training in both TCM principles and modern treatment equipment. Ongoing Support: Regular operational support to help with day-to-day management, marketing, and customer service. Marketing & Branding: Access to our proven marketing strategies and materials to help drive customer engagement and build brand recognition. Operational Guidance: We provide clear and detailed operational manuals to help you maintain consistency in service quality.
We prioritize continuous communication with our franchisees, providing ongoing support for all aspects of store operations and staff management. We also ensure that our franchisees are kept informed and involved in any significant company decisions, keeping them fully in the loop with the latest developments in our business.
At Refresh Group, what sets us apart is our innovative integration of advanced modern equipment with traditional TCM techniques in our treatments. As the first in Singapore to offer this unique combination, we provide our customers with an unparalleled experience that cannot be found anywhere else. This fusion of cutting-edge technology and time-honored practices allows us to deliver exceptional, results-driven care in a way that is both effective and truly distinctive.
While prior experience in TCM is not mandatory, we do require that franchisees have a basic understanding of TCM principles or a strong willingness to learn. We provide comprehensive training to ensure franchisees are equipped with the knowledge and tools needed to operate effectively.
We seek franchisees who are passionate about promoting Traditional Chinese Medicine, have strong business acumen, and are committed to delivering excellent customer service. Ideal candidates should have a strong work ethic, leadership abilities, and a willingness to follow our proven systems to ensure the success of their franchise.
Established in 2003, Refresh Group is Singapore's leading healthcare provider. Refresh Group was created by our Founder. Elson Lee, to provide first class holistic well-being and wellness experience to anyone who walks in through our door. With 10 located outlets and a team of 200 professionals, we ensure a personalized experience for our valued customers, empowering them to enhance their beauty and wellness. As one of the biggest TCM providers in Asia, we constantly push the boundaries of innovation and provide access to premium wellness products through our e-commerce platform, Shop Kang. We have expanded into Malaysia with 4 Yong Kang TCM clinics and entered Indonesia this year. Additionally, we have broadened our business to include TCM & Physio Clinic. Our dedication to meeting evolving customer needs and achieving optimal health and well-being remains unwavering.
If you're passionate about health and wellness, enjoy working with people, and are committed to following a proven system for success, this opportunity could be a great fit. We encourage you to schedule a consultation with us to learn more about the business, the investment required, and the support you’ll receive.
How do I get started?
Yes, franchise agreements come with specific rules and guidelines that franchisees must follow, such as product or service quality standards, operating hours, and pricing structures. These guidelines are designed to maintain consistency across the franchise network.
A franchise is a business model where an established company (the franchisor) allows individuals or entities (franchisees) to operate their own business using the franchisor’s brand, products, and systems in exchange for an initial fee and ongoing royalties.
To get started, simply reach out to our franchising team via our website or contact us directly. We’ll schedule an introductory meeting to discuss the franchise opportunity, the process, and next steps. We’re excited to help you start your journey with Refresh Group.
